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Hey all,
I have created a date and from that, I can calculate the age of the ticket. The idea is to see which stage is problematic and I am want to calculate in form of #days
Following is the view I want for my dashboard:
Status 1 | Average | Max | Min |
Status 2 | 2 | 5 | 1 |
Status 3 | 5 | 89 | 1 |
Statsu4 | 9 | 3 | 1 |
Fast – the least amount of time ticket
stayed in this status
Slow- the max amount of time a ticket
stayed in this status
Average – the average amount of time a
ticket stayed in this status
Please note that I am new to PBI and I am using Desktop Report Server
i have timestamp when a status moved from one state to another, I also have status_from and status_to and jira ids.
I need to find the time when the status exit status_from
Do you have a ticket number on your table ?
I think you need to create calculted columns with EARLIER function.
Like this :
Col_Max_date = CALCULATE ( max(TICKET_DATE), filter(earlier(ticket) = ticket ) )
Col_Min_date = CALCULATE ( min(TICKET_DATE), filter(earlier(ticket) = ticket ) )
Col_diff = DATEDIFF(Col_Min_date ,Col_Max_date, day)
tell me if you find what you want to do
what step do you need help with ?