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pragyamishra
Helper II
Helper II

Getting error when creating KPI

Hi All,

 

I was creating a test KPI on my report server but I am getting an error. KPI error.png

 

Can someone help me realising what I might be doing wrong? Or is there somewhere I can see the error logs for the Power BI Report Server?

 

Thanks

3 REPLIES 3
Anonymous
Not applicable

Hello Pragyamishra,

sorry for the late answer, but I had the same issue than you (when change to use dataset instead of pre-filled value), I got an error.

After a large numbers of hours spent to try all solutions provide on internet, I finally found the one 🙂

 

error is in fact not on KPI, but when loading datasets.

so, to avoid this, you have to update rsreporterserver.config on server.

 

Found that section :

 

    <UI>
        <ReportServerUrl></ReportServerUrl>
        <PageCountMode>Estimate</PageCountMode>
    </UI>

 

and update it like this :

<UI>
        <ReportServerUrl>http://YourServerName/ReportServer</ReportServerUrl>
        <PageCountMode>Estimate</PageCountMode>
    </UI>

 

that's all, this solution works for me, and now, I can create KPIs.

Hope it will help you.

Regards,

v-yulgu-msft
Microsoft Employee
Microsoft Employee

Hi @pragyamishra,

 

PBIRS uses the same infrastructure as reporting services. You can see more info on that here. Default path of trace log files:  C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles

 

Besides, please restart the Power BI Report Server service for a test.

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks but I still cannot create a KPI except a default one.(Tried restarting the report server as well).

 

When I try to change anything from the defaults provided while creating a KPI, i can't create a KPI. 😞

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