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mrusu's avatar
mrusu
Advocate II
6 months ago
Solved

Experiencing random refresh errors after upgrading to Power BI RS January 2026

After we upgraded to January 2026 Report Server we started getting a random error with refresh schedules: “Failed to connect to AS” It can happen with any report, totally random, but when manually t...
  • V-yubandi-msft's avatar
    5 months ago

    Hi mrusu ,

    I understand how frustrating this situation must be, especially since refresh reliability is important and everything worked well before the January 2026 upgrade. Given that the issue began after the update, occurs randomly across different reports, manual refresh is successful, and changing the timeout hasn’t helped, it doesn’t seem like a misconfiguration on your end. It’s possible the new build introduced this problem.

     

    At this stage, I don’t think it’s necessary for you to continue troubleshooting locally. I recommend submitting a Microsoft Support ticket so their team can investigate further. If it’s a build issue, that’s likely the fastest way to resolve it.

    Link:Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn

     

    Thank you for your patience with this.

    Regards,
    Yugandhar