Error when exporting to PowerPoint

[StephOman]

Hi all,

I am getting since yesterday this error message when trying to export to PowerPoint but I cannot see any specific incident about it.

Thank you

Couldn't export to PowerPoint
Sorry, your report can't be exported to a PowerPoint file right now.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 3a215f35-9908-405b-9d06-f8b913e1e277
Request ID: 6c47b093-645f-9079-0489-27b0af929e7f
Correlation ID: bc473e85-b78a-f5c5-17bf-db914e71e4fc
Status code: 200
Time: Wed Jul 22 2020 14:59:36 GMT+0400 (Gulf Standard Time)
Service version: 13.0.13913.66
Client version: 2007.2.01968-train
Cluster URI: https://wabi-west-europe-d-primary-redirect.analysis.windows.net/

[Anonymous]

When I had this problem I fixed it with the following:

1. Go to another report and export it to PowerPoint.  Try one which is super simple - maybe including just one table.  Unexpectedly this export worked for me - which shows the issue was something to do with the initial report.
2. In the export which failed, I looked for the non-standard. There was a large shaded shape in it.  I removed the shading from it in the desktop app.  Republished the report.  
3. The export worked.

This certainly may not be the only reason for this error - but it the process may be helpful to some 

[KBO · Accepted solution]

Hi @StephOman ,

if possible shift this topic to Power BI Service :).

I try to create also a Power Point in Power BI Service and it works - data is stored in: North Europe (Ireland).

May be it is a Power BI Service "Downtime" try it again in 1-2 hours.

Best,

Kathrin

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[StephOman]

@KBO I just realize it was created in the wrong topic, can I change it or I need to create a new one and close that one?

[KBO]

Hi @StephOman ,

may be If you go on edit? Otherwise close this one and open a new one :).

Best,

Kathrin

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Did I answer your question? Mark my post as a solution!