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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Error RSPortal: obtaining a connection from the pool

Hi, we use Oct. 2020 release  (product version 1.9.7627.11028)  and have the following Internal Server Error:   2021-02-01 10:54:28.3246|ERROR|190|OData exception occurred: System.Exception: Rep...
Connection
Report Server
RSPortal
  • ChrisMuthmann's avatar
    ChrisMuthmann
    5 years ago

    I've worked on this issue with the support. Issue number is 121020321001710.

    There is a demo dashboard with Adventure Works Tabular Model and some slicers and filters. 

    We've fixed the issue by increasing 

    <MaxCatalogConnectionPoolSizePerProcess> to 500.
jbarta_mlchc's avatar
jbarta_mlchc
Helper III
5 years ago

I have done some further testing and discovered a few other things. Our clinic has not moved on to the new Edge browser yet. I installed it and ran the report from the web portal like I have been and there were no issues. I did not experience the connection pool error and the home screen did not go blank. I am only experiencing that when running Internet Explorer 11. I also tested adding the ?rs:Embed=True to the report URL in the new Edge and that caused the issue with the connection pool and the home screen went blank. I use that to deploy reports from a website. But the report runs with no issues in the new Edge and with out the Embed on the URL.