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pgarcia
Frequent Visitor

Custom visual not working last version September PBIRS

Hi all!

 

I have custom visuals in many reports (card with states, chiclet slicers..) and not working now. 

 

I've read in some posts, that the problem is in the version of the PBIRS, but I've installed the last version (15.0.1102.646) and  not working. The custom visual frame appear blank.

 

How could I fix it?

 

Many thanks.

 

Best regards

2 REPLIES 2
Tektronics
Frequent Visitor

I still have problems after the last update. What happens with me is that most of custom visuals still not rendering but what is weird is the fact that sometimes it loads as below:

Tektronics_0-1637159345180.png

Almost 90% it didnt display the chart, this was not happening with May 2021.

v-qiuyu-msft
Community Support
Community Support

Hi @pgarcia

 

Based on my test, the custom visual card with states and chiclet slicers work fine in Power BI report server web portal. In your scenario, please use re-import these custom visuals from marketplace. Create the report in Power BI desktop optimized for report server latest version. Restart the Power BI report server service. 

 

w2.PNG

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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