Forum Discussion

pgarcia's avatar
pgarcia
Frequent Visitor
6 years ago

Custom visual not working last version September PBIRS

Hi all!

 

I have custom visuals in many reports (card with states, chiclet slicers..) and not working now. 

 

I've read in some posts, that the problem is in the version of the PBIRS, but I've installed the last version (15.0.1102.646) and  not working. The custom visual frame appear blank.

 

How could I fix it?

 

Many thanks.

 

Best regards

Custom Visuals
Report Server

2 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    6 years ago

    Hi pgarcia, 

     

    Based on my test, the custom visual card with states and chiclet slicers work fine in Power BI report server web portal. In your scenario, please use re-import these custom visuals from marketplace. Create the report in Power BI desktop optimized for report server latest version. Restart the Power BI report server service. 

     

     

    Best Regards,
    Qiuyun Yu

  • Tektronics's avatar
    Tektronics
    Frequent Visitor
    4 years ago

    I still have problems after the last update. What happens with me is that most of custom visuals still not rendering but what is weird is the fact that sometimes it loads as below:

    Almost 90% it didnt display the chart, this was not happening with May 2021.