Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Calling all Data Engineers! Fabric Data Engineer (Exam DP-700) live sessions are back! Starting October 16th. Sign up.

Reply
pgarcia
Frequent Visitor

Custom visual not working last version September PBIRS

Hi all!

 

I have custom visuals in many reports (card with states, chiclet slicers..) and not working now. 

 

I've read in some posts, that the problem is in the version of the PBIRS, but I've installed the last version (15.0.1102.646) and  not working. The custom visual frame appear blank.

 

How could I fix it?

 

Many thanks.

 

Best regards

2 REPLIES 2
Tektronics
Frequent Visitor

I still have problems after the last update. What happens with me is that most of custom visuals still not rendering but what is weird is the fact that sometimes it loads as below:

Tektronics_0-1637159345180.png

Almost 90% it didnt display the chart, this was not happening with May 2021.

v-qiuyu-msft
Community Support
Community Support

Hi @pgarcia

 

Based on my test, the custom visual card with states and chiclet slicers work fine in Power BI report server web portal. In your scenario, please use re-import these custom visuals from marketplace. Create the report in Power BI desktop optimized for report server latest version. Restart the Power BI report server service. 

 

w2.PNG

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
FabCon Global Hackathon Carousel

FabCon Global Hackathon

Join the Fabric FabCon Global Hackathon—running virtually through Nov 3. Open to all skill levels. $10,000 in prizes!

September Power BI Update Carousel

Power BI Monthly Update - September 2025

Check out the September 2025 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.