Chiclet Slicer 1.6.3 and Attribute Slicer 2.1.2 both not loading on Report Server (Oct 2020

[maria8875]

Chiclet Slicer 1.6.3 and Attribute Slicer 2.1.2 both not loading on Report Server (Oct 2020 OR JAN 2021) for some of our customers. The issue seems to be a timeout with slow VPN connections: if the visual doesn't load or render within a few seconds, it stops loading altogether and won't show at all. Other standard visuals like tables or bar charts are shown. Refreshing the same report several times always leads to the same issue. Is there a solution for this? Like enabling longer loading time / no timeout for visuals in the report or some other settings? Can you direct me to someone who can help with this?

[Icey]

Hi @maria8875 ,

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Like enabling longer loading time / no timeout for visuals in the report or some other settings?

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I'm afraid not. Maybe you can try to decrease the data in the visuals.

Best Regards,

Icey

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