Forum Discussion

MagicMads's avatar
MagicMads
Helper I
7 years ago

Cannot start Power BI Report Server after upgrade (August 2018)

Hi - I once again have an issue with the Power BI Report Server installation. Same issues as last time - however this time I would like a proper solution - last time I uninstalled the PBIRS causing a...
Error updating
rpatkar's avatar
rpatkar
Power BI Team
7 years ago

hi,

 

A few follow up questions -

1. Are you running config tool as admin?

2. Any errors in the logs that you can share other than this access denied error?

 

Also, if you decide to uninstall, your ReportServer database in not deleted. On installing again, you can attach to that previous database. Some pointers at https://docs.microsoft.com/en-us/sql/reporting-services/install-windows/configure-a-report-server-database-connection-ssrs-configuration-manager?view=sql-server-2017

MagicMads's avatar
MagicMads
Helper I
7 years ago

Hi - the problem is that the Power BI Report Server-service cannot start - when attempting to start the service, I get "Access denied". However, when adding the Power BI Report Server-service account to the local admins the service is able to start.

 

However, the hosting partner does not allow "orphan" users in the local admin group - so I need to know where the service account need which access to aviod this.