Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Earn a 50% discount on the DP-600 certification exam by completing the Fabric 30 Days to Learn It challenge.

Reply
WonOperations
New Member

Cannot open jira billing reports

Everytime I try to open a billing report through jira I recieve the same error message.

 

"Jiraissue

DataSource.Error: Failed to find or load the registred Framework Data Provider.. This is a configuration issue with the file 'C:\Windows\Microsoft.NET\Framework64\v.4.0.30319\Config\machine.config'.

 

worklog

Load was cancelled by an error in loading a previous table

 

max_epic_worked_dt

Load was cancelled by an error in loading a previous table"

 

Please help! I need to view these reports...

1 REPLY 1
v-yulgu-msft
Employee
Employee

Hi @WonOperations,

 

Are you connecting to JIRA content pack on service? If so, did you see the same error when connecting to other type of content pack? Also, connect to the same JIRA on a different machine, did issue persist?

 

From the error message, it might be related to the .NET Framework. Please re-installed .NET framework and restarted the server for a test. Reference: Failed to find or load the registered .Net Framework Data Provider

 

Regards,
Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
RTI Forums Carousel3

New forum boards available in Real-Time Intelligence.

Ask questions in Eventhouse and KQL, Eventstream, and Reflex.

MayPowerBICarousel

Power BI Monthly Update - May 2024

Check out the May 2024 Power BI update to learn about new features.

LearnSurvey

Fabric certifications survey

Certification feedback opportunity for the community.