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Can't create user in Power BI Report Server

Hi All, 

I have a problem when I add user on Power BI Report Server. 


When I typing user name, So I have a error below picture 


My Power BI Report Server have been install in my computer on premise. 

Please help me!!! thanks all

Super User
Super User

Have you tried using the format <domain>\<user> when adding the user? That usually works if the machine is domain joined.

I tried using the user format <domain>\<user> but this solution is not effective. My PowerBi report server is installed on a server, maybe I have not joined my organization's server domain. I will try to join that installation server domain.

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