Forum Discussion
Resolver IBi Directional Cross filtering breaking when server refreshes
Community Championtmendoza What visuals are we talking about here? Is one of them a third-party visual?
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
tmendozaHello Greg_Deckler,
The visual is the basic clustered column chart that comes with PBI.
Works fine in the desktop app, but when published, it does not respond well to a server refresh.
FarhanAhmedHave you tried to refresh the data at desktop? Is it refreshing fine?
Is it possible for you to share the screenshot of the Error & Data Model?
- tmendoza
Hello FarhanAhmed,
Yes, the refresh on the desktop is working fine.
This is what the visual looks like unfiltered. I've got the axis showing the data in terms of division. To the right is the division Page level filter.
This is what it looks like on a good refresh (desktop app). Page level filter is selecting the West and the visual shows the west division.
Works in Desktop App
This is what it looks like after published and a server refresh with the same Division filter selected.
Does not work when server refreshes
I've tested this on the PBI service too and it goes screwy after a refresh as well.
But works like a charm on the desktop app.