Forum Discussion

smithry3's avatar
smithry3
Frequent Visitor
4 years ago

All Custom Visuals Do Not Render in Browser

Hello, We're having problems with any custom visuals imported from the marketplace.  These custom visuals do not render in Chrome, Edge, or even Firefox.  There is no error, the visual is just blank....
Custom Visual Not Rendering
smithry3's avatar
smithry3
Frequent Visitor
4 years ago

I am still experiencing this issue, though I think we've isolated part of the cause of the issue in our environment.  When we go through our reverse proxy appliance, the way all of our web apps do, the custom visual still doesn't appear.  If I bypass and go directly against the power bi report server, the custom visuals work as expected.  I think it has something to do with the cookie that is being delivered to the browser.  It would be nice if the January 2022 release resolves this issue but I'm not hopeful.

 

Ryan

Icey's avatar
Icey
Community Support
4 years ago

Hi smithry3 ,

 

 

When we go through our reverse proxy appliance, the way all of our web apps do, the custom visual still doesn't appear.  If I bypass and go directly against the power bi report server, the custom visuals work as expected.  I think it has something to do with the cookie that is being delivered to the browser. 

 

Thanks for sharing. Hope Jan 2022 version will fix the issue. Sorry for any inconvenience.

 

 

Best Regards,

Icey