Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
3 years ago
Solved

Custom visuals do not render in browser

We have issue with any custom visual that we include in PBIX files that we upload to our local PowerBI Report Server. Report works fine with default visuals, and also works fine with any custom visual while we work with PowerBI Desktop for RS. Within PowerBI Desktop for RS (latest version) all visuals render and work correctly.

But if we save report to our PowerBI Report Server and browse it with web browser, it does not render any custom visual, only default visuals.

In place of any custom visual it gives error "To see this custom visual, add it to this report first".

PowerBI Report Server has full access to internet.

Result is same regardless how we set property "EnableCDNVisuals".

I would appreciate any help, since there is almost no information on internet about this error.

15 Replies

  • v-alipat's avatar
    v-alipat
    Microsoft Employee

    Hi everyone, 

     

    Thank you for reporting the issue, 

     

    We addressed the problem, and the fix will be included in the coming QFE December Release.

    Till that time, you can try using a workaround: 

    Add a URL parameter to your URL: ?consumePublicCvsWithoutRps=1 

    for example:

    http://servername/Reports/powerbi/reportname?consumePublicCvsWithoutRps=1

     

    The imported custom visuals should start working 

     

    Anonymous Erwin_0815 DoctaJones 

     

    Thanks,

    Alexandra 

    • Anonymous's avatar
      Anonymous
      Not applicable

      Dear Alexandra,

       

      Thank You very much for solving our problem. Suggested solution works.

       

       

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi Alexandra

       

      Is there a setting in PowerBI Report server to change this workarond into be the default in the report portal or does it have to be manually added to each URL by hand?

       

      Mickeal 

      • v-alipat's avatar
        v-alipat
        Microsoft Employee

        hi Anonymous, unfortanutely, there is no such setting or config in Report Server, but fix is coming within two next weeks. Sorry for the inconvenience 🙂 

    • chucky69's avatar
      chucky69
      Frequent Visitor

      Hello,

      We are in December and the problem is not solved.

      Indeed, the workaround works very well technically but it is not suitable with a large volume of users and reports.

      Is the update coming soon?

      Thanks

      • v-alipat's avatar
        v-alipat
        Microsoft Employee

        hi chucky69 , 

        yes, the update is coming within next two weeks ğŸ™‚

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thank You Greg for the info.

       

      I know about this page. This is rather simple thing with 2 options which should be visible on MS site:

       

      1. "Custom visuals do not work on PBI Report Server."

      2. "In order to use custom visuals with PBI Report Server you need to do this and this..."

       

      In case 1 - no one would use it. And for case 2 there is absolutely no info on the internet about it. 

       

      I put RS logging to verbose, and checked all log tables and log files and there is nothing related to this problem. Execution log shows DAX command received and executed for measures on report, but it shows no errors whatsoever.

  • DoctaJones's avatar
    DoctaJones
    Regular Visitor

    I am also having the same issue, recently upgrade the on premise Power BI Report Server to the September releases, and encountered this exact issue. 

     

    Did not have an issue with previous releases.  

     

    For us ANY imported visual will not render when visited to the Power BI Report server's URL. 

     

    Currently have an open support ticket with Microsoft who did confirm this is a bug and are replicating it in their environments and are suppose to come back with some potential work arounds. 

     

    If what they offer corrects my issue i'll be posting the fix here as well.

    • Anonymous's avatar
      Anonymous
      Not applicable

      DoctaJones thank you, I would appreciate any information you receive on this topic.

    • Erwin_0815's avatar
      Erwin_0815
      Regular Visitor

      Hello together!

      I've the same problem since the update Sep 2022 .
      The standard-visuals are working, but if I add any custom-visuals to the report, the RS no longer displays them.
      In Reports, I generated before the update Sep 2022, the same custom-visuals are still displayed without any problems ...the problem exists only with reports that I created after the update.
      Is there an answer from MS in the meantime?

      • Anonymous's avatar
        Anonymous
        Not applicable

        I did not receive any answer from MS about this. Our consultant recommended to wait december 2022 update

  • Anonymous's avatar
    Anonymous
    Not applicable

    Has the december 2022 PowerBI for report Server  been released yet?

    If it has, whats the URL to get to it?  All I can see is the September 2022 download