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RYU209
Helper III
Helper III

Data Activator issue: "Actions.InvalidRecipientDomain"

Hello, 

I have an Alert that's been working fine for months but all of a sudden one of my recipients is no longer receiving alerts. I'm getting an email with the following error:

RYU209_0-1729015701150.png


This user's email address has not been changed and is in the same domain as everyone else who is receiving the alert correctly. What's causing this?

4 REPLIES 4
v-tangjie-msft
Community Support
Community Support

Hi  @RYU209 ,

 

Could you please check if the user that executed the test action has an email in Azure?
portal.azure.com ->  Microsoft Entra ID -> Users -> find and select the user -> Overview -> Properties

vtangjiemsft_1-1729046172013.png

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

Hi @v-tangjie-msft,

I followed your steps and they do have an email address in Azure.

Hi @RYU209 ,

 

Could you update the field Contact Information > Email and then try test action again?

 

Best Regards,

Neeko Tang

Hi @v-tangjie-msft,

Unfortunately I don't have the access level to edit their email; however, the email looks correct already.

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