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I have my reflex and trigger created and started, however, in my case there are 2 recipients included in the alert and only one receives the email. Both recipient are internal email address.
Solved! Go to Solution.
Hello @KheyGlezM85, we currently require that all recipients on your trigger have the same email domain as your Fabric user. Example: if you are logged into Fabric as xyz@contoso.com. , then all recipients must have @contoso.com addresses. Could you check whether this is the case for your trigger? If it is not, then this would explain the failure.
Correct, that was the problem. All the recipients on my trigger belong to the same company but we don't have the same domain, not exactly the same. I made a test with two recipients with equal domain and we have received correctly the alert. Thank you.
Hello @KheyGlezM85
I had another user report the same problem yesterday. Looks like we have a bug here. I have logged it with our engineering team. I'll post back here once the engineering team has investigated.
Hello @KheyGlezM85, we currently require that all recipients on your trigger have the same email domain as your Fabric user. Example: if you are logged into Fabric as xyz@contoso.com. , then all recipients must have @contoso.com addresses. Could you check whether this is the case for your trigger? If it is not, then this would explain the failure.
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