Forum Discussion
reading access databases hosted in sharepoint libraries: works in desktop, fails on service
Our IT team updated the gateway, however now I get an error:
Unable to connect: We encountered an error while trying to connect to . Details: "Please upgrade your On-premises data gateway (or gateway cluster) to support this feature."
Even though we have the latest gateway software from MS downloads. (3000.45.7)
The error is triggered as soon as I set Oauth2 authentication and try to enter the credentials.
Full error:
Unable to connect: We encountered an error while trying to connect to . Details: "Please upgrade your On-premises data gateway (or gateway cluster) to support this feature."Hide details
| Activity ID: | 40da91fc-d0d8-4835-a577-6200e6620fd6 |
| Request ID: | 8d118612-be86-457a-cec4-26f4db543de6 |
| Cluster URI: | https://wabi-australia-southeast-redirect.analysis.windows.net/ |
| Status code: | 400 |
| Error Code: | DMTS_PowerBIDataMovementGatewayNotSupportedError |
| Time: | Mon Jul 13 2020 16:15:00 GMT+0800 (Australian Western Standard Time) |
| Service version: | 13.0.13860.51 |
| Client version: | 2007.1.01830-train |
So forcing the service to send the request via our servers isn't going to be an option.
Back to "why doesn't the service work when desktop does"? (We'll worry about the the option to route sharepoint requests via on-premise fails later. Refreshing cloud sources via on-premise is a weird thing to do anyway.)
Advocate IVNSRjecross Yes I am running into same error. I guess the "upgrade gateway" error message is a generic catch-all message and not tailored for this specific scenario. At this time my only working option is to use Network Drive instead of Sharepoint.