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personal gateway - Configuration - FileNotFoundException

Hi,

 

We succeeded in installing Power BI Personal gateway but when we try to configure the service the screen hangs on Please wait while we check a few more things...

 

When I check eventvwr (Windows 2012 R2 standard) I see the following

 

Log Name:      PowerBIPersonalGateway
Source:        Power BI Personal Gateway
Date:          2/02/2016 13:38:06
Event ID:      0
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Error from PersonalGatewayConfigurator, exception: System.IO.FileNotFoundException:
   at Microsoft.DataTransfer.AgentSdk.GatewayProvider.RunDiaCmd(String parameters)
   at Microsoft.DataTransfer.PowerBIGatewayAgent.ConfiguratorWorkflowSteps.StartService()
   at Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.MainViewModel.<GetIsConfiguredAsync>b__7()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.MainViewModel.<GetIsConfiguredAsync>d__8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.NotifyTaskCompletion`1.<WatchTaskAsync>d__0.MoveNext().

 

Does anyone had the same problem?

1 REPLY 1
CheenuSing
Community Champion
Community Champion

I am also having the same problem. I am using Windows 7 Home Premium.  

 

I have searched and tried several things but to no avail.

 

Can MicroSoft Experts please provide help as I am preparing some poc for prospective customers.

 

Srinivasan

 

 

 

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