Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Zendesk

Hi    I hope someone here is able to help me. Have for awhile been tracking Zendesk data thru Power BI with Zendesk Application, but lately it stopped refreshing the data and then I moved over too ...
Need Help
Anonymous's avatar
Anonymous
Not applicable
7 years ago

Anonymous,

What is the result if you connect to Zendesk PBIT file in Power BI Desktop? If you still get error, please use Fiddler to track the background process and provide fiddler trace log here.

Regards,
Lydia

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Anonymous 

     

    I get the same results as last time, it actually looks like it's trying to use my Power BI user to log on to Zendesk. It dosent give me any chance to change this, not in settings either. 

     

    You can find the trace log here