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horiagrosu's avatar
horiagrosu
Regular Visitor
10 years ago

We don't support settings for this dataset

All,    I'm hoping to get some help with the issue "We don't support settings for this dataset." Here is a brief background of our configuration:   1) We have MS SQL Server that hosts a number of...
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horiagrosu's avatar
horiagrosu
Regular Visitor
10 years ago

All, 

 

My colleague and I solved this issue. When you configure the Power BI Enterprise Gateway it will ask you to type in the datesource server. Make sure you use the IP and not the Host Name!  

 

Cheers,

 

-H

jessewysong's avatar
jessewysong
Icon for Helper III rankHelper III
10 years ago

Hello,

I am getting the same error on reports and data I published to a particular office 365 group workspace, but not to others. we are running an Enterprise Gateway to an on premises SQL2014 database. Since both are from the same data I think I must have setup some of the reports wrong. When I mouse over the data set in the sidebar, where I would normally see things like "Schedule Refresh" I see the following text:

 

"This dataset connects to a source with DirectQuery, which is always up-to-date. You don't have to schedule a refresh on this dataset"

 

Since the data set hasnt refreshed in over a week, and manually refreshing the report does nothing in the browser, I feel I must have missed smoehting. Any suggestions appreciated. Should I start over and supply an IP instead of the path for the on prem gateway? Im confused why its only an issue within this group. 

 

Best,

  • horiagrosu's avatar
    horiagrosu
    Regular Visitor
    10 years ago

    Jesse,

     

    I do recommend to reconnect using the IP address instead of the host name. Let me know if this solves your issue if not we can try to troubleshoot further.

     

    -Horia

    • walid's avatar
      walid
      Icon for Advocate I rankAdvocate I
      10 years ago

      Hello Horiagrosu,

       

      I am connected using ip address.

      Regards,

    • jessewysong's avatar
      jessewysong
      Icon for Helper III rankHelper III
      10 years ago

      (EDIT... right sorry. i re-read what you told me to do and will try that) . I assume I am not using the correct IP address?

       

       

       

       

       
      • horiagrosu's avatar
        horiagrosu
        Regular Visitor
        10 years ago

        Jesse, 

         

        Looks like thre may be something not configured correctly on the SQL server. Make sure that the items listed in the error are configured correctly, i.e. the SQL server is allowed remote connections...

         

        -H

    • bhunt's avatar
      bhunt
      New Member
      10 years ago

      what about named instances...that makes things a little more difficult. 

      • nbradbury's avatar
        nbradbury
        New Member
        9 years ago

        Good Afternoon All,

        I have set up the Enterprise Gateway and am able to see the gateway in Power BI and connect to our SQL Database. I am able to create reports in Power BI Desktop and upload them. When I go to Settings > Datasets I can see that the Gateway is Online and the Data Sources are online however it says "We don't support settings for this dataset."

        Someone said using the IP address of the server helped but I changed our settings to use our IP address and still receive the same problem.

        Kind Regards

        Nathan