Forum Discussion
We couldn't authenticate with the credentials provided. Please try again.
Hi, Connecting to Exchnage Online I get this message "We couldn't authenticate with the credentials provided. Please try again." I am using the correct password and the email address "Christianname....
v-yulgu-msft
Microsoft Employee
Microsoft EmployeeHi Anonymous ,
To connect with Exchange account, please enter UPN even though it is shown as optional on account dialog box.
Best regards,
Yuliana Gu