Forum Discussion
We couldn't authenticate with the credential provided. Please try again
Hi Steve,
Have you tried narrowing the level at which you apply the credentials? The dropdown box in your screenshot shows that you're trying to auth at the SharePoint root level and, unless you're a top-level tenant admin, it's unlikely you have auth to access this level.
Try authenticating at the next level down, then the next level after that, and so on.
Pete
Hi Pete,
Thanks for your response. I had tried that to be honest but given it another go and tried refreshing and it seems to work. When I did this last time the data connections refreshed but failed again a few hours later but let's see if this works this time.
Speaking to our IT dept I think they may have made changes behind the scenes which might have corrupted my credentials as I did have authority at the top level.
I will mark this as solved once i know for certain its worked.
Thanks Pete
Hi Pete,
Its holding up still so thank you for your help and now my credentials are accepted.
Cheers