Forum Discussion
zctpklo
5 years agoFrequent Visitor
We Couldn't Authenticate With The Credential Provided
I know this is a question that has come up before, but I can't seem to get anything to work at the moment. I am just trying to connect to my outlook account with power query, and I keep getting this ...
- 5 years ago
Hi zctpklo
You'll need a subscription that already includes Exchange, which is one of the Business plans. The Home plans don't include Exchange.
You can see what is provided in each subscription here https://www.microsoft.com/en-us/microsoft-365/business/compare-all-microsoft-365-business-products
If you have a Business subscription then you should be able to use the Exchange connector in PQ to connect to your mailbox.
Phil
arvindsingh802
5 years agoCommunity Champion
Can you share the image by attaching here.
Also what authentication you are using while trying to connect, it should be Microsoft Account.
Just a quick fix, try clearing the data sources and then try again
- zctpklo5 years agoFrequent Visitor
Just tried clearing the data sources, but it didn't work 😞