Forum Discussion

jhwang's avatar
jhwang
Advocate I
10 years ago

UserVoice Integration - returning "Failed to update data source credentials"

Hi all,   I don't know how many people are using UserVoice and have tried to integrate with Power BI. I am trying to connect to our company's UserVoice account (I have an admin account) and I get t...
Need Help
allisonvarnell's avatar
allisonvarnell
New Member
9 years ago

 

Any luck with this jhwang?  

...I have the exact same issue.

 

I contacted UserVoice, and they said even thought our company is only using the Feedback Feature (and not their ticketing system) that as far as he knows I still should be able to get access through PowerBi.  

 

I did see some tickets with a possible solution being in JSON with UserVoice's API, but I have not had much luck getting started there either.  

 

Any help would be much appreciated!!

 

Thank you!

jhwang's avatar
jhwang
Advocate I
9 years ago

I haven't had a chance to try it since then. Interesting that UserVoice says it's not due to the type of subscription we have. We've done some workaround to get a UserVoice dashboard up (ie. export to Excel and import spreadsheet as a dataset). I think our UserVoice admins were waiting for UserVoice to update their API to try to create our own content pack. I'll keep you posted on what I find. :)

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Hi jhwang,

    Wondering if you ever got this working? I am currently facing the same issue when trying to connect our UserVoice account to Power BI.