Forum Discussion

ELigman's avatar
ELigman
Advocate I
9 years ago

Schedule Refresh now greyed out

I have multiple Power BI datasets that have been running scheduled refreshes successfully for quite sometime. Just last week, the refreshes failed and now the "Schedule Refresh" section is greyed out. I have changed gateways to try and reset it and the gateway shows up fine and as working properly; however, the "Schedule Refresh" section will not light up for any of the data sets. Anyone seen this or know how to correct it? I currently have to manually refresh all of the PBIXs and republish in order to refresh the data, and that is not efficient.

5 Replies

  • I'm having nearly the same issue but it only greys out after a second or so. If I'm fast enough and click to schedule and apply, it will tell me the next refresh is going to happen 12/30/9999. It actually refreshed the next day fine.

     

     

  • misereda's avatar
    misereda
    Microsoft Employee

    I'm having the exact same issue right now. As far as I can tell the gateway is configured properly and it was working previously. 

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi ELigman misereda,

    I test the scenario that schedule refresh for a dataset using on-premises gateway or personal gateway, I am not able to reproduce your issue. However, I found that an internal issue stating the problem that schedule refresh option is greyed out, and engineer is working on this issue. I will post back once I get any updates.

    Thanks,
    Lydia Zhang

    • ilan7251's avatar
      ilan7251
      New Member

      I have the same issue

       

      Everthing is configure correctly but for some reason I can't publish anything

       

      Can you please check this

       

      Thanks,

      Ilan

       

      P.S I also updated the gateway 

    • ilan7251's avatar
      ilan7251
      New Member

      I have the same issue

       

      Everthing is configure correctly but for some reason I can't publish anything

       

      Can you please check this

       

      Thanks,

      Ilan

       

      P.S I also updated the gateway