Forum Discussion

pauliusmaciulis's avatar
pauliusmaciulis
New Member
10 years ago

SalesForce scheduled synch setup returns error

I work with the PowerBI Desktop version and dashboards are published to the web. The SalesForce login works from the PowerBI Desktop version and I can get the reports data from SalesForce. But when t...
wynhopkins's avatar
wynhopkins
Most Valuable Professional
10 years ago

I've just responded to the support desk with another set of screenshots so will keep you posted on the response

  • majdkaid22's avatar
    majdkaid22
    Helper V
    10 years ago

    Below is the latest respond I've got on my ticket 

     

     

    Hi Majd,

    The latest information that I had received from our product group on this issue is that they believe it is something to do with your SalesForce accounts.  They are looking deeper into this and I do apologize for the inconvenience of how long this is taking for us to get this resolved.

     

     

    • wynhopkins's avatar
      wynhopkins
      Most Valuable Professional
      10 years ago

      My query is still being investigated

       

      I've provide them screenshots of my Salesforce oAuth connected apps to check that this is not part of the issue

      • smahin's avatar
        smahin
        Frequent Visitor
        10 years ago

        Has anyone received an updated timeline for when this may be resolved?  I am able to manually refresh and publish the reports, but automated refreshing is a great time savings.