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Scussett's avatar
Scussett
Frequent Visitor
9 years ago

SSL/TLS Error When Connecting to Google Analytics

Hi All,   I'm receiving the following error when I attempt to connect to Google Analytics via Power BI desktop:   "Unable to connect   We encountered an error while trying to connect.   Detai...
Need Help
v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

Hi Scussett,

 

Did this Power BI desktop run on the same machine which hosts the web site you want to analyse? Please enable desktop trace log, or run Fiddler, repeat the steps to reproduce the issue. Share desktop trace log and Fiddler .saz file with us.

 

Best Regards,
Qiuyun Yu

Scussett's avatar
Scussett
Frequent Visitor
9 years ago

v-qiuyu-msft I've now installed Fiddler - if there are any instructions on how to create logs or to point out what I should be looking for - that would be great!

 

Thank you!

  • Scussett's avatar
    Scussett
    Frequent Visitor
    9 years ago

    Bump

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    9 years ago

    Hi Scussett,

     

    You can enable Decrypt HTTPS traffic follow this article: How to Capture Fiddler Trace.

     

    Then repeat the steps to get data from Google Analytics, save and upload .saz file to your OneDrive and share the link here. I will sent this log to consult PG team internally.

     

    Best Regards,
    QiuyunYu