Forum Discussion
Register gateway failed on installing Personal Gateway
UPDATE: - I found the cause.
By default, our firewall decrypts all traffic - disabling decryption for the gateway system resolved the error.
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We are having this same issue.
I have tried this on two systems, one running 2008R2, the other Windows 7 x64.
Both systems are member computers within an AD domain.
User account being used is local system and domain admin, also tried with normal user account (timed out) and one that was local system admin only.
User accounts used were in the 'Log on as a service' Local Group Policy.
The DIAHost server (Data Management Gateway Service) IS running and the account info is correct.
Have tried stopping and restarting the service - and it restarts without error.
No errors in the event logs, just event 0 in the Application log showing it starting/stopping
With what is it trying to register and how do we resolve this?
This behavior may also occur if you are upgrading the personal gatewy to the latest version. Somehow when upgrading the old version is not always completely removed. You will know this has happened, if the suggested installation path changes to a folder in your user profile, instead of the Program Files folder.
To solve this, cancel the setup, make sure the Personal Gateway is no longer in the list of installed programs in Programs and Features, and delete the Power BI Personal Gateway folder from C:\Program Files. Run setup again, and it will install.
Hi,
I'm getting this behaviour, when I try to install it keeps trying to point to my user profile, I have uninstalled previous versions and deleted folders but still not having it.
Any ideas?
Cheers
Mark