Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
10 years ago

Refresh fail - "Credential are required..."

Hi, i have a error with the refresh data, the error is "Credentials are required to connect to the Sharepoint source"; but the credential source to sharepoint is ok, i update the credentials but the ...
Need Help
Greg_Deckler's avatar
Greg_Deckler
Community Champion
10 years ago

First question, is this in the Service or in the Desktop that you are connecting to SharePoint?

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    everything is in the cloud, power bi on line, sherepoint on line

    • Greg_Deckler's avatar
      Greg_Deckler
      Community Champion
      10 years ago

      Sorry, let me be more specific. Are you using Power BI Desktop and uploading the resulting PBIX file to the Service or are you connecting directly from the Service to your SharePoint Team Site?

      • Anonymous's avatar
        Anonymous
        Not applicable
        10 years ago

        Hi, let me explain, i have a excel file, inside are the conections to sharepoint lists, in this file i have a model generated with power query and power pivot; this file i upload to power bi online to show a report. But a fews days ago, the refresh fail, and the error message is "Credential are required to connect to the Sharepoint source". 

        I try to update the credential many times, but the same result, the refresh fail