Receiving error telling me power BI needs Oracle client software version 8.1.7 or greater. Have much

[Anonymous]

The error message is

DataSource.Error: The provider being used is deprecated: 'System.Data.OracleClient requires Oracle client software version 8.1.7 or greater.'. Please visit https://go.microsoft.com/fwlink/p/?LinkID=272376 to install the official provider.

I'm not sure what to do, given that I had version 19.something already. IT tried installing the oldest version they could, version 12.1.0.1.2. But that didn't work either.

Thanks for your help.

[v-yingjl · Accepted solution]

Hi @Anonymous ,
You can check these points:

1. Whether your oracle bit version is the same as Power BI Desktop bit version(both 32-bit or 64 bit)
2. Whether you have configured tnsnames.ora file correctly: Tnsnames.ora 
3. Check the drivers for Power BI Desktop:
   • Power BI Desktop uses Unmanaged ODP.NET for authoring Power BI reports. You only need the following steps when using Oracle ODAC drivers 12.2 and later. Otherwise, they install by default to a non-machine-wide configuration for a new Oracle home installation. These steps assume you've installed the ODAC 18.x files to the c:\oracle64 folder for 64-bit Power BI Desktop or the c:\oracle32 folder for 32-bit Power BI Desktop. Follow these steps to register Unmanaged ODP.NET: 64-bit and 32-bit drivers for Power BI Desktop 

Best Regards,
Community Support Team _ Yingjie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Greg_Deckler]

@Anonymous You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[Anonymous]

Thanks! I'll do that.