Problem reinstalling Power BI Personal Gateway

[DChief]

Hello 

I have a problem. I wanted to reinstall the Personal Gateway, just to check if it's nicely possible to reinstall it. I'm doing a product research for an IT company, you see. And now it won't install, saying i have to uninstall the Microsoft Data Management Gateway first... I searched this problem on Google and tried the few solutions that were offered there, but none of them worked. If anyone knows of a solution, your help would be kindly appreciated. 

Kind regards 

[v-qiuyu-msft]

@DChief @djinpark1 @RobertB If you already have an Data Management Gateway installed, you must first uninstall the gateway and then try installing the personal gateway. See: Troubleshooting Power BI Gateway - Personal.

Also both on-premises data gateway and personal gateway can be installed on the same machine. Please make sure you are on the latest version.

Best Regards,
Qiuyun Yu

[djinpark1]

i have the same problem and i need help too

[RobertB]

Hi, 

I have the same problem. I've also installed the on-premises gateway before, but uninstalled it again as I need the Personal Gateway.

Help is highly appreciated!

Best