Forum Discussion
Problem at integrations while using multiple office 365 accounts
Hi SohaibCheema,
To integrate Dynamics AX and Power BI, there are some prerequisites as follows. Reference: https://ax.help.dynamics.com/en/wiki/configuring-powerbi-integration/ .
• At least one AAD account in your tenant must be registered with PowerBI.com.
• You must have AAD administrator privileges.
• You must be assigned to the System Administrator role in Dynamics AX.
• You must be using the same tenant for both your deployment and the user logon. For example, if the environment was deployed under the contosoax7.onmicrosoft.com tenant, the user logon for both Dynamics AX and Power BI should be in the format [email protected].
However, from your description, the accounts used for Dynamics AX and Power BI are not in the same tenant, this is not supported. In your scenario, you would need to solve the Office 365 tenant issue, I would recommend post the question about Office 365 tenant in the Office forum to get dedicated support.
Thanks,
Lydia Zhang