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LetBloodline's avatar
LetBloodline
Icon for Advocate I rankAdvocate I
9 years ago

Personal gateway didn't create a service Windows Server 2008

Hi all   I'm installing Power BI personal gateway on a Windows server 2008 and as far as i can see the gateway didn't install any services, instead it add the config on the list of on login executi...
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v-qiuyu-msft's avatar
v-qiuyu-msft
Icon for Community Support rankCommunity Support
9 years ago

Hi LetBloodline,

 

Personal gateway can run as a windows service when use administrator permission. Please download the latest personal gateway version. See: Windows account.

 

 

Based on my test, as long as the machine installed the personal gateway is running, the personal gateway shouldn't be shut down.

 

Best Regards,
Qiuyun Yu

LetBloodline's avatar
LetBloodline
Icon for Advocate I rankAdvocate I
9 years ago

Alberto here is my collegue, while i'm working with PowerBI but i'm unfamiliar with services and such. Since he is very capable in this area I asked him to help me figure out what could be wrong with the tecnical aspect of the installation of the gateway since the service is not installed as stated before. We tried on a different virtual machine with same version of Windows and we got the same problem. No service created

 

It would be nice if you could help us understand if the lack of installation of the service is due to the version of Windows (Windows server 2008 R2) or something else. In the first case we need some alternative to keep the Gateway running, in the second we need to understand what's the real source of the problem