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osinquinvdm's avatar
osinquinvdm
Icon for Advocate II rankAdvocate II
9 years ago

Personal Gateway setup times out

I successfully installed Personal Gateway on my laptop. I successfully connected to Power BI (I think...). but the step where the setup wizard says it is checking a few other things ends up with a ...
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fiveone's avatar
fiveone
Icon for Helper II rankHelper II
9 years ago

Thanks Anonymous !

I ended up unistalling the personal gateway and installing the enterprise gateway instead. this one just worked fine.

In case I go back to PG, do you know which port should be open?

thanks

Anonymous's avatar
Anonymous
Not applicable
9 years ago

fiveone The link i provided in the previous post lists all the outbound ports used. They all default back to 443 if you only want one open. However, because you were able to install the OPD gateway, then you have the port open because they use the same ones...

  • fiveone's avatar
    fiveone
    Icon for Helper II rankHelper II
    9 years ago

    Thanks Anonymous, good thinking, I now see that both documentation state that 443 is the defaut port - so the issue came from something else