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jjmauras
Advocate I
Advocate I

Personal Gateway Error: Failed to update service user

‎10-16-2015 08:26 AM

I just upgraded to the new Personal Gateway (version 1.6.5715.5).

Before the upgrade logging in with my windows credentials caused no errors.

 

Now I receive the error "Failed to update service user" while attempting to connect/configure the Personal Gateway.

 

Ideas?Untitled.png

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MelissaSnell
Helper I
Helper I

‎10-30-2015 08:12 AM

You might find that you need to do the following:

 

1) Run the install / upgrade exe as an administrator (right-click and choose "Run as Administrator")

2) Make sure that the Windows account you are specifying is part of the local Adminstrators group

 

Also check this post about log on as a service right

 

http://community.powerbi.com/t5/Integrations-with-Files-and/Register-gateway-failed-on-installing-Pe...

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