Forum Discussion

Bhakiyawan_Pln's avatar
Bhakiyawan_Pln
Regular Visitor
2 years ago

Issue with report schedule refresh in power Bi Service

I am getting the below issue frequently during scheduled refresh

 

Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

{"error":{"code":"DM_GWPipeline_Gateway_CanceledError","pbi.error":{"code":"DM_GWPipeline_Gateway_CanceledError","parameters":{},"details":[],"exceptionCulprit":1}}}

Need Help

4 Replies

  • PrashantVN's avatar
    PrashantVN
    Regular Visitor
    2 years ago

    We have seen similar error last Friday. MS support  engineer has confirmed that its a bug in their recent release. PG  will fix this issue and no ETA shared as of now. 

     

    Suggested workaround is to re-publish it from PowerBI desktop.

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi Bhakiyawan_Pln ,

    1.  What data source are you using? Does on-demand refreshing work? Is the issue still there?
    2.  Try the workaround suggested by PrashantVN, does this work? If it works, please consider marking his reply as a solution.
    3. If the issue can be reproduced, please consider providing some steps and I will try to reproduce it and find out the problem, thanks~

    Best Regards,
    Gao
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly.
    If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

    How to get your questions answered quickly --  How to provide sample data in the Power BI Forum -- China Power BI User Group

  • Uniqueusername's avatar
    Uniqueusername
    Helper III
    2 years ago

    I have been trying to resolve a similar error. In my case, the exception culprit is referring to a table in the model. I am not sure why it is occurring as the usual on-deman refreshes work fine