Connecting to Salesforce through Power BI

[smeenaks]

Hi - We are trying to connect salesforce objects through Microsoft BI and we get the following error : 

'DOM PArser is undefined' for one user & 'Unable to get property 'hasOwnProperty' of undefined or null reference ' for another user

Kindly let me know the reason for this error and a solution to fix this. 

Thanks,
Sujatha.M

[ReportMaster]

Hi @smeenaks were you able to find a solution? As a workaround, maybe you can try to test your connection with a 3rd party connector. I've tried windsor.ai, supermetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Salesforce connector in the data sources list:

After that, just grant access to your Salesforce account using your credentials, then on preview and destination page you will see a preview of your Salesforce fields:

There just select the fields you need. It is also compatible with custom fields and custom objects, so you'll be able to export them through windsor.  Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url. 

[v-yuezhe-msft]

@smeenaks,

Do you connect to Salesforce in Power BI Service or Power BI Desktop? If you are using Desktop, what version of Power BI Desktop do you use? Are you able to sign in Salesforce in web browser?

Regards,
Lydia

[smeenaks]

Hi Lydia - I connect through Microsoft Excel - > Data - > Get data -> From Online services - > Salesforce object I checked the version from the diagnostics(Data - > Get Data - > Query Options - > Diagnostics) - 2.56.5023.1102 32-bit Thanks, Sujatha.M

[v-yuezhe-msft]

@smeenaks,

What is the result when you use Salesforce object connector in Power BI Desktop ?

Regards,
Lydia

[smeenaks]

Hi Lydia - 

It requests for login credentials and when I give that and try to connect I get the following error mesasge : 

'DOM PArser is undefined' for one user & 'Unable to get property 'hasOwnProperty' of undefined or null reference ' for another user

Thanks,
Sujatha.M

[smeenaks]

Hi Lydia - Any update on this issue ? 

Thanks,

Sujatha.M

[v-yuezhe-msft]

@smeenaks,

Are you able to sign in salesforce in web browser?

Regards,
Lydia

[smeenaks]

Hi Lydia - I am able to login to Salesforce without any issues. 

Thanks,
Sujatha.M

[v-yuezhe-msft]

@smeenaks,

Please add a blank query in Power BI Desktop, paste the following code to the Advanced Editor of the blank query and check if you can get any errors.

let
    Source = Salesforce.Data("[salesforce URL]", [CreateNavigationProperties = true]),
    Newtable= Source{[Name="Tablename"]}[Data]
in
    Newtable

Regards,
Lydia