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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Appfigures connector throwing an error

I set up the Appfigures connector and it was working fine. Then one day I started getting errors when trying to refresh data.  To test, I added Appfigures as a new datasource to a blank report.  I...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    Hi Icey,

    Thanks for testing that. On my end, I have had no changes to access (and as stated the access still works for the sales table), but since it worked for you it must be something with my account. 

    Workaround:
    I ended up working around the connector problem by configuring two new connections (one for products, one for sales data) directly to their API in web mode. Normally this would result in summarized data, but by by specifying "csv" as the data format, I am able to get row-by-row data.  This seems to be more flexible as well, as I have more control over the number of records returned, their date range, and so forth. 

Icey's avatar
Icey
Community Support
5 years ago

Hi Anonymous ,

 

I haven't used Appfigures before. I registered a new account for testing, but the issue you mentioned did not occur.

 

Please check if any access has been changed.

 

In addition, my Power BI Desktop Version is 2.88.802.0 64-bit (December 2020). Please upgrade your Power BI Desktop to the latest version 2.88.1144.0 and try it again.

 

 

Best regards

Icey

 

If this post helps, then consider Accepting it as the solution to help other members find it faster.

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi Icey,

Thanks for testing that. On my end, I have had no changes to access (and as stated the access still works for the sales table), but since it worked for you it must be something with my account. 

Workaround:
I ended up working around the connector problem by configuring two new connections (one for products, one for sales data) directly to their API in web mode. Normally this would result in summarized data, but by by specifying "csv" as the data format, I am able to get row-by-row data.  This seems to be more flexible as well, as I have more control over the number of records returned, their date range, and so forth.