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Hello together,
i'am using an iPhone 7.
Since yesterday the qr-code scan-function doesn't work.
if i go to the "scan-function" i get only this picture (the alerts are in german)
i can't see any camera background
has someone also that problem?
thanks a lot
Jogy
Solved! Go to Solution.
We've just released version 12.6 that includes a fix for the QR scanner.
Please update the version using the App Store.
Do not require any other third party app for scan QR Code. because iOS 11 built-in feature to scan QR Code with iPhone camera app is a big advantage of iOS 11. The feature will active by default.
Yes, I get the same, look like version 12.0 of the app broke scanning on the iphone.
Hi,
Sorry for the regression.
We're about to release a new fixed version in the next 2 days.
Thanks,
Hila
Hi Hila,
great!
thank you for your support!
kind regards
joablas
Hi,
A new fixed build has just been released to store.
Thanks, Hila
Hi,
after the update to 12.4 i've the same problem with the scan-function after the update to 12.0.
sorry but we are working with the qr-code-scan-funkction
thanks
joablas
Hi,
I have the same issue. Iphone 6 most up to date version.
We've just released version 12.6 that includes a fix for the QR scanner.
Please update the version using the App Store.
Hi Hila,
thank you very much for your support.
it works perfect! 🙂
thanks
Hi,
is it possible to add the "scan-function" also at the ipad version?
kind regards
joablas
Hi @joablas,
Scanner is currenlty supported for iPhones and Android only. If you would like to promote this, please vote for this in our feedback forum :
Thanks,
Romi.