iOS App doesn't show reports after app reload

[xen_ah]

Hello, we are using the iOS App with PBIRS. After a reload of the app in iOS, the reports initially don't load. We need to press the "Refresh" button or leave and restart the report to load the reports. 

Do you have any advice for this? 

Thanks in advance

Alex 

[v-shex-msft · Accepted solution]

HI @xen_ah,

Are you work with a phone network? if this is a case, I think it may be related to power bi mobile offline cache feature, you can refer to the following link to know more about this:
View your data offline in the Power BI mobile apps 

Regards,

Xiaoxin Sheng