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team_steve's avatar
team_steve
Advocate I
10 years ago
Solved

When does a dashboard refresh?

Hello, There are similar posts to this but no clear explanations or solutions that I've seen. I'm evaluating PowerBI and have to say I'm liking what I see. I’ve created a report contain a simp...
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  • RomiK's avatar
    RomiK
    9 years ago

    Hi All,


    Following your feedback on the Power BI community, we have improved the dashboard refresh functionality. You can now manually initiate a refresh to your tiles by opening the dashboard in the Power BI Mobile app for iOS and pulling down the top of the screen (see the animated image below).
    When performing a manual refresh, we also trigger a tile refresh. Tile refreshes update the dashboard view, and retrieve the latest data in the underlying model. This means that you can be sure that your device’s screen is displaying the most recent tile data.
    Please note that dashboards are updated automatically per dashboard owner configuration. Dashboards that are based on Direct Query connections have an automatic update about every fifteen minutes, so triggering a manual refresh will result in getting the latest data from the connected model.

     

    see Video in the release blog:

    https://powerbi.microsoft.com/en-us/blog/power-bi-mobile-apps-feature-summary-august-2016/

  • team_steve's avatar
    team_steve
    9 years ago

    Hello again,

    As the person who originally raised this discussion I thought I should return and report my findings.
    From my testing I confirm that dashboards and reports collecting data via direct query are working great. The dashboards are syncing to the live, on premise data, when you 'pull down' the screen on the iPhone.

    Thanks to all who commented to confirm I wasn't going crazy and those who fixed/improved the Power BI product.

Tsanka's avatar
Tsanka
Kudo Collector
10 years ago

Hi yaronc,

 

Thanks so much for replying.

 

My (and our clients') observations are that things are not okay with the refresh of a dashboard in a browser, when having a live connection to a on-premise SSAS tabular. Since Jul 17-18th the dashboards are not automaticaly refreshed at all (i.e. when you are using browser, not app). The only way to refresh them is to do it manually. May be there was a new release of the service put into the production last weekend that introduced this bug.

 

 

Kind regards

Tsanka

 

 

 

 

 

 

 

 

team_steve's avatar
team_steve
Advocate I
10 years ago

Hi Yaronc,

    I have a similar setup as Tsanka. On-premise SQL, queried with a direct query. My dashboards haven't refreshed on mobile for about 36 hours.

I see 3 problems with direct query/mobile reporting.
1. You cannot refresh the data on demand from mobile.

2. When data is refreshed, different dashboards refresh at different times. Leading inconsistance charts/graphs etc

3. When data is refreshed. Dashboards and reports refresh at different time. Again, leading to inconsistances.

 

Regards
Steve