Usage Metrics Report is not showing iPad users logged information

[Anonymous]

Hi, 

We are trying to analyze how many users are logged and view the reports on iPad. But we are not seeing any data in the "Usage Metrics Report". Could you please help on this?

Thanks,

[mshenhav]

Hey @Anonymous ,

Accessing Power BI report from Power BI iOS app on IPad is captured under the "mobile" platform.

If you are not able to see any report view under the mobile platform filter, it might be that telemetry is blocked from the mobile devices in your organization. 

Please review this article for all the details and limitations: https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-modern-usage-metrics

Thanks, Maya