Forum Discussion

kcantor's avatar
kcantor
Community Champion
10 years ago
Solved

Slow refresh and filter

The PTB use an iPad Pro and recently we have seen dashboards and reports slow to a crawl on refresh, page change, or filter. Frustration is building and I am now printing paper copies before meeting with the PTB (Powers That Be). Is this an issue that an update will fix? I need to git this back to quick and responsive to keep full buy in.

  • i have yet to receive an answer on which IOS but now that the app has been updated. The problem has subsided. MY assumption is that an update was needed.

2 Replies

  • RomiK's avatar
    RomiK
    Microsoft Employee

    Hi kcantor,

     

    I am sorry that you encounter this issues.

    would like to follow up this with the team, can you help by providing additional info:

     

      

    Type of mobile device type:

    OS version:  

    Region/country/language:

    App build version (can be found under Settings>About from Power BI app):

    Steps to re-create the issue you reported:

     

    Is this a specific dashboard? if yes what is the data source this dashboard is connected to?

    Any additional screen shots would be highly appreciated

     

    Thank you for your help,

    Power BI for Mobile Team

    • kcantor's avatar
      kcantor
      Community Champion

      i have yet to receive an answer on which IOS but now that the app has been updated. The problem has subsided. MY assumption is that an update was needed.