Forum Discussion
SSirozza
1 year agoFrequent Visitor
Slicer behaviour - Android versus IOS
Hi Team, I have a set of dropdown slicers in my power bi mobile layout. When the report is opened with an Iphone, they behave perfectly fine and as expected -> you click/touch the slicer and th...
jaineshp
1 year agoMemorable Member
Hey SSirozza,
Solution Steps for Android Slicer Dropdown Issue
Based on your description, this appears to be a known Android-specific rendering issue with Power BI mobile slicers. Here are the recommended troubleshooting steps:
Immediate Workarounds:
- Switch slicer visual type from dropdown to list format in the mobile layout
- Increase slicer height in mobile layout settings to provide more touch area
- Test with horizontal slicer orientation instead of vertical dropdown
Technical Fixes:
- Clear Power BI mobile app cache and data on affected Android devices
- Update to latest Power BI mobile app version from Google Play Store
- Disable any accessibility services or touch enhancement apps temporarily
- Check if Android's "Developer Options" > "Pointer Location" is enabled and disable it
Report Design Adjustments:
- Reduce number of concurrent slicers on mobile layout page
- Implement button-based filtering instead of dropdown slicers for Android users
- Consider using bookmarks with preset filters as alternative navigation method
Advanced Solutions:
- Create separate mobile-optimized report version specifically for Android deployment
- Implement custom visual alternatives that handle touch events more reliably
- Contact your organization's Power BI admin to log this as a platform-specific bug
Testing Protocol:
- Test changes across multiple Android versions (API levels 29-34)
- Verify solutions work consistently across different screen densities
- Document specific device models where issues persist for Microsoft support escalation
This issue has been reported by multiple users and appears related to Android's touch event handling conflicting with Power BI's dropdown implementation.
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Best regards,
Jainesh Poojara / Power BI Developer