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Mgrimse's avatar
Mgrimse
Frequent Visitor
7 years ago

Sharing after Annotation Error

Click on annotation in PowerBI, then click on share icon (Box this arrow up). Select Outlook.  I then receive the error: “No Mail Account.  Please open the main app and add the mail account m****.**....
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Anonymous's avatar
Anonymous
Not applicable
7 years ago

Hi Mgrimse,

 

It sound interesting, can you reproduce this issue on other ios devices or android device?

In addition, if you logged in your app before you use external application to share annotation power bi contents, did this issue appears?

 

Regards,

Xiaoxin Sheng

  • Mgrimse's avatar
    Mgrimse
    Frequent Visitor
    7 years ago

    Yes this is reproducible.  It appears to be related the iOS 12.1, the most recent MSFT iOS application updates, and possible conditional access settings.

     

    For example, this behavior was working before the most recent updates (app and iOS).  But is not now working.  But is this a case where a conditional access setting is correctly preventing it now and previously it should have been blocked but the control was not working?  We are not sure.

     

    Mark

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Hi Mgrimse,

       

      Actually, I also test with last version of mobile app android version and IOS previous version.(IOS 10.x) They all work well.

      I think it might be a compatibility issue between newest version IOS system and power bi mobile app, please contact to power bi mobile support team to get better support.

       

      Regards,

      Xiaoxin Sheng