Scanning PBI QR code opens personal not work profile in Android

[Doodle]

Hi all,

Our organization has managed profiles on our users' mobile Android devices.  Users have PBI installed in the work profile on their devices. When users open the PBI app and access report apps directly, everything works as expected.  The issue arrises when users scan a QR code to go to a PBI report, Android takes them to the Google Play store and tells them to install Power BI into their personal profile.

Has anyone run into the same issue? How can we get the QR codes to "point" to the work profile in Android?

Any ideas are appreciated.

[mshenhav · Accepted solution]

Hey @Doodle,

This is the Android default behavior. Intents are handled in the same profile (personal/work) that they are sent. Since the device camera is running in personal profile, openning the link behind the QR code is done in that profile.

From Android docs: "The profile admin can choose which intents are allowed to cross from one profile to another."  https://developer.android.com/work/managed-profiles   

so you can use admin profile to configure that in the device, but a much simplee solution is to use the in-app camera and scanning capability: https://docs.microsoft.com/bs-cyrl-ba/power-bi/consumer/mobile/mobile-apps-qr-code#scan-a-power-bi-q...

Maya 

[Doodle]

@mshenhav  Thanks for clearing that up!