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ricamiller's avatar
ricamiller
Frequent Visitor
10 years ago
Solved

SSRS 2016 Power BI android app doesn't render correctly

Hi there,   I am using SQL Server 2016 RC2 on an Azure VM, SSRS, and mobile reports.   I have created several mobile reports and tested them on my Windows 7 PC, IPad, and Android.   About the t...
Need Help
  • ricamiller's avatar
    ricamiller
    10 years ago

    Please update your android app. It is working again.

ricamiller's avatar
ricamiller
Frequent Visitor
10 years ago

Please update your android app. It is working again.

vrocca's avatar
vrocca
Icon for Advocate IV rankAdvocate IV
9 years ago

It looks like this issue has resurfaced again for the Android Power BI app. We are getting a "An error has occured, please try again." error when trying to view SSRS Mobile reports through the Power BI app on Android devices (report loading page stays spinning and report never loads up).

 

The issue is specific to Mobile reports that use a data source / data set that is published on the Report Server. Mobile reports using the Simulated Table datasets render fine.

 

Is the Power BI Team aware of this issue? Are there any fixes available?

  • DBahat's avatar
    DBahat
    Icon for Microsoft Employee rankMicrosoft Employee
    9 years ago

    In the latest app version we have addressed an issue which could have caused the symptoms your describing.

    Can you please try to update to the latest app version (2.2.161027.111205) and see if the problem still happens?

    • vrocca's avatar
      vrocca
      Icon for Advocate IV rankAdvocate IV
      9 years ago

      Hi DBahat,

       

      Just downloaded the Power BI update this morning and re-tested, and issue is still coming up. 

      • DBahat's avatar
        DBahat
        Icon for Microsoft Employee rankMicrosoft Employee
        9 years ago

        Hi Victor,

         

        Can you please contact us at [email protected] and provide us with the following info so we can try to help?

        1. Your device model

        2. Android version

        3. Your device locale

        4. Approximate time in which you failed to open a report

         

        Thanks,

        -David