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Anonymous's avatar
Anonymous
Not applicable
6 years ago

Random Unable to Load Object in Report

Hi community,

 

We are trying to use the PowerBI Mobile App to consume some reports that we have un our On Premise Report Server, however we are experience random errors of "Unable to show object" without any details, here an example:

But, suddently some refreshes later, the report loads fine. Any advice of what could be happening? This issue is not related with my network since we are using an stable WiFi. Also we checked the logs of our gateway in our server are there are no errors during these events.

 

Power BI App Version: 20.6

 

7 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable

      There are no details, nothing happens when we click on "See Details"

  • Anonymous's avatar
    Anonymous
    Not applicable

    HI Anonymous,

    What type of connection string did you test to link the report server? Oauth mode or common credentials? If you mean OAuth mode, please check the following link to confirm you configured correctly:

    Using OAuth to connect to Power BI Report Server and SSRS 

    In addition, what type of network connection your device connected? Direct connect the network link to datasource or use a proxy to mapping to the network that your report server host?

    Regards,

    Xiaoxin Sheng

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hello @Xiaoxin Sheng,

      Thank you for your answer, we are using common credentials and we directly connect to the datasource without proxy.

       

      • Anonymous's avatar
        Anonymous
        Not applicable

        HI Anonymous,

        Do these issues only appear on the mobile app side? What happens if you use pc or mobile web browser to access to power bi service contents?

        If this issue only appear on mobile app side, I'd like to suggest you contact to power bi mobile team to confirm if any backend data loading/processing issues.
        Regards,

        Xiaoxin Sheng