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Rylee
Helper I
Helper I

QR-Code or Barcode filter doesn't work

I am presenting a report this morning using the barcode scanning function. I tested everything on Monday to make sure it was good to go, and as of yesterday, the scanner brings up a report but won't filter the report. I've tried it on multiple different items, all in the report. I only have one column with barcode data. I didn't even touch this report after testing it on Monday, but the function no longer works. Anyone else having this problem today? Very disappointing.

11 REPLIES 11
akptech
New Member

Hi all,

I just have a quick question: Is the same barcode functionality available/will be available for QR Codes? I'd like a user to scan a QR code and get the report filtered according to the product they scanned.

Thanks in advance,
Adam

RomiK
Microsoft Employee
Microsoft Employee

Hi,

We have released a fix that should resolve the issue with the barcode scanning.

Please let us know if you encounter any other issue 

Anonymous
Not applicable

it is not working for me.. @Rylee could you please confirm.

@Anonymous @RomiK It does work for me, but it is not working for several of my report users.

Anonymous
Not applicable

@RomiK how can we troubleshhot the issue.

RomiK
Microsoft Employee
Microsoft Employee

Hi @Anonymous,

Please contact our support mail so we can investigate this more closely. 

Power BI Mobile Support <mpbisup@microsoft.com>

 

Andreia
Regular Visitor

Hello.
I have the same problem!
Any ETA on this issue?

@v-shex-msft is there any update on when this will be fixed?

RomiK
Microsoft Employee
Microsoft Employee

@Rylee

Hi,

We are very sorry for any inconvenience. We have actively  working on a fix that should reach production by mid-May.

We'll try to push it earlier if possible.

 

Thank

you. 

v-shex-msft
Community Support
Community Support

Hi @Rylee,

 

Does your issue same as below link?

About read barcode IOS mobile

 

If this is a case, I can reproduce it and already reported to power bi team.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

@v-shex-msft it looks like it may be. The report does recognize as a barcode and pulls up the report, but there is no filtering. Thank you!

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