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fingerz's avatar
fingerz
Regular Visitor
10 years ago
Solved

Problems signing in on iOS with Azure Authenticator app installed

Hi, my company has enabled Azure Multi-Factor Authentication on my Office 365 account. Since updating to version 8.6 of the Power BI mobile app, when I click "Get Started" and then chose"Power BI", th...
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  • fingerz's avatar
    fingerz
    10 years ago
    The recent update to Microsoft Authenticator (v. 3.4.4, previously called Azure Authenticator) seems to have fixed the login issue on both iOS 10 and iOS 9 for me. I recommend everyone using Azure MFA on iOS devices immediately update to this new version.
nickb37's avatar
nickb37
New Member
9 years ago

Hello,

 

We're experiencing this issue after the iOS 10 update while using multi-factor authentication. There was a work around by downloading the Microsoft Authenticator app in conjunction with our third-party MFA software. However, after the last Power BI app update, we are unable to authenticate. Is anyone else experiencing this issue with MFA in iOS 10  and the latest Power BI update?

 

Thanks

erezone's avatar
erezone
Microsoft Employee
9 years ago

Hi. Erez from the Power BI Mobile team again.

We have identified another issue with the Azure Authenticator login in iOS 10 and are actively working on solving the issue to provide an update as soon as possible.

Sorry for any inconvenience.